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There is an organization in Los Angeles that promotes commerce in the area. The organization is made up of businesses. Each participating business must pay annual dues.
There are a lot of benefits to belonging to this group; civic leadership, making local contacts, attending meetings and events, and having access to research and publications. While the benefits are many, the organization still has the underlying problem of running their organization accurately. This means getting the members invoiced, staying in contact with them, and getting the payments in and recorded.
Large organizations have special challenges. Membership System is designed as a company-wide solution. In the membership department, there are four people in charge of new members, two people in charge of billing and collections, and one person in charge of marketing. The entire department is in the software at the same time. New membership is working with the database, following up leads that come in from the site and setting up new contacts that come in to the office. Billing and Collections is issuing invoices daily (using the auto-invoice feature) and working the Past Due Accounts report. Marketing is sending Email Newsletters monthly and Regular Mail Newsletters quarterly. Using a comprehensive Web based system they have built a strong Membership group capable of doing great things.
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